{"id":16640,"date":"2025-07-25T09:15:26","date_gmt":"2025-07-24T23:15:26","guid":{"rendered":"https:\/\/brighten.com.au\/media-centre\/brighten-msa-team-up-for-faster-digital-settlements\/"},"modified":"2025-07-28T09:10:29","modified_gmt":"2025-07-27T23:10:29","slug":"brighten-msa-team-up-for-faster-digital-settlements","status":"publish","type":"media-centre","link":"https:\/\/brighten.com.au\/zh-hant\/media-centre\/brighten-msa-team-up-for-faster-digital-settlements\/","title":{"rendered":"Brighten, MSA team up for faster digital settlements"},"content":{"rendered":"\n<p>Publication Date: Friday, 25 July 2025<br><em>This article originally appeared in&nbsp;<a href=\"https:\/\/www.brokernews.com.au\/news\/breaking-news\/connective-launches-seventh-white-label-product-with-brighten-287271.aspx?hsmemberId=236504852&amp;tu=&amp;utm_campaign=&amp;utm_medium=20250529&amp;_hsenc=p2ANqtz-8jySuwu1F0kwJwu6H-I99jRSJFnB2Z5R8nqEHZhdTxveSkqvPmQ8oNs2eYX85X0igJpoSApGlZDu9ba09djbsUXLHYd-7EACJmSlkgzeJuU5axgZw&amp;_hsmi=363952872&amp;utm_content=&amp;utm_source=\">Austra<\/a><a href=\"https:\/\/www.brokernews.com.au\/news\/breaking-news\/brighten-msa-team-up-for-faster-digital-settlements-287647.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">lian Broker<\/a><\/em>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Tech upgrade delivers faster, easier home loan settlements<\/h3>\n\n\n\n<p><a href=\"https:\/\/premium.brokernews.com.au\/au-2024-businessupdate-brighten-innovates-products-and-policies-propels-growth\/p\/1\" target=\"_blank\" rel=\"noreferrer noopener\">Australian-owned non-bank lender Brighten<\/a>&nbsp;has joined forces with&nbsp;<a href=\"https:\/\/www.brokernews.com.au\/tools\/company\/msa-national\/232417\/\">MSA National<\/a>, a provider of mortgage documentation and settlement services, to streamline the loan settlement experience for brokers and borrowers, leveraging digital tools to improve turnaround times.<\/p>\n\n\n\n<p>The collaboration means a portion of Brighten\u2019s loan book will now use MSA National\u2019s services, aimed at making settlements quicker, simpler, and more transparent.<\/p>\n\n\n\n<p>The announcement follows Brighten\u2019s broker channel expansion. The firm recently onboarded 4,500 brokers through its&nbsp;<a href=\"https:\/\/www.brokernews.com.au\/tools\/company\/connective\/232397\/\">Connective<\/a>&nbsp;Horizons white-label product range.&nbsp;<a href=\"https:\/\/www.brokernews.com.au\/news\/breaking-news\/connective-launches-seventh-white-label-product-with-brighten-287271.aspx?hsmemberId=236504852&amp;tu=&amp;utm_campaign=&amp;utm_medium=20250529&amp;_hsenc=p2ANqtz-8jySuwu1F0kwJwu6H-I99jRSJFnB2Z5R8nqEHZhdTxveSkqvPmQ8oNs2eYX85X0igJpoSApGlZDu9ba09djbsUXLHYd-7EACJmSlkgzeJuU5axgZw&amp;_hsmi=363952872&amp;utm_content=&amp;utm_source=\" target=\"_blank\" rel=\"noreferrer noopener\">Connective Horizon, launched in partnership with aggregator Connective Home Loans, targets underserved segments such as expat and non-resident borrowers, commercial securities, construction, and vacant land<\/a>.<\/p>\n\n\n\n<p><a href=\"https:\/\/premium.brokernews.com.au\/au-2025-biginterview-jason-azzopardi\/p\/1\" target=\"_blank\" rel=\"noreferrer noopener\">Brighten CEO Jason Azzopardi<\/a>&nbsp;(pictured) said the lender\u2019s strategy is centred on tech innovation to elevate the broker and borrower experience as the business continues to scale.<\/p>\n\n\n\n<p>\u201cWe\u2019re focused on making the lending experience faster and more frictionless for brokers and borrowers,\u201d Azzopardi said. \u201cWe know how important it is to be easy to deal with and to help borrowers move quickly to secure their dream home. Removing pain points from the settlement process is a key part of that, and our partnership with MSA has delivered.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Faster, smarter, more transparent for brokers<\/strong><\/h3>\n\n\n\n<p>MSA National\u2019s platform enhances every stage of the loan process, from document creation to post-settlement tracking. Key benefits for brokers include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>DigiDocs:&nbsp;<\/strong>Paperless documentation issued within 90 seconds, error-free, for faster completion and better signed-to-settle rates.<\/li>\n\n\n\n<li><strong>LoanTrak portal:<\/strong>&nbsp;Real-time file visibility across devices, helping brokers stay on top of loan progress.<\/li>\n\n\n\n<li><strong>IDyou:&nbsp;<\/strong>VOI is simplified with secure video-call-based verification.<\/li>\n\n\n\n<li><strong>Single contact model:<\/strong>&nbsp;One point of contact per loan ensures accountability and proactive updates on outstanding items.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Borrower experience made easier<\/strong><\/h3>\n\n\n\n<p>Customers also gain from digital enhancements such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>MyVideo emails:<\/strong>&nbsp;Step-by-step video guides to help borrowers through key milestones, reducing confusion and speeding up settlements.<\/li>\n\n\n\n<li><strong>OnTrak customer portal:&nbsp;<\/strong>Real-time loan status updates and direct communication with their broker for added transparency.<\/li>\n<\/ul>\n\n\n\n<p>\u201cIt\u2019s now simpler for brokers and borrowers to sign documents, track progress, and manage outstanding requirements,\u201d Azzopardi said. \u201cThis is another important milestone in our journey to become the non-bank lender of choice for brokers.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>MSA National: \u201cProud of what we\u2019ve achieved for Brighten\u201d<\/strong><\/h3>\n\n\n\n<p>MSA National Managing Director and CEO Sam Makhoul welcomed the partnership and reaffirmed the company\u2019s customer-first approach.<\/p>\n\n\n\n<p>\u201cThe team at MSA are proud of what we have achieved for Brighten,\u201d Makhoul said. \u201cThe customer is at the heart of every touch point we design for and every solution we develop. We look forward to helping their broker network deliver a faster, more modern lending experience.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>A broader push into digital innovation<\/strong><\/h3>\n\n\n\n<p>The Brighten-MSA collaboration aligns with Brighten\u2019s ongoing digital transformation. Over the past year, the lender has integrated with&nbsp;<a href=\"https:\/\/www.brokernews.com.au\/tools\/company\/nextgen\/281264\/\">NextGen<\/a>\u2019s ApplyOnline, upgraded its in-house loan origination platform, and launched cloud-based broker and customer portals.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Australian-owned non-bank lender Brighten\u00a0has joined forces with\u00a0MSA National, a provider of mortgage documentation and settlement services, to streamline the loan settlement experience for brokers and borrowers, leveraging digital tools to improve turnaround times.<\/p>\n","protected":false},"author":1,"featured_media":5640,"menu_order":0,"template":"","meta":{"_acf_changed":false},"categories":[26],"tags":[],"class_list":["post-16640","media-centre","type-media-centre","status-publish","has-post-thumbnail","hentry","category-26"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Brighten, MSA team up for faster digital settlements | Brighten<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/brighten.com.au\/zh-hant\/media-centre\/brighten-msa-team-up-for-faster-digital-settlements\/\" \/>\n<meta property=\"og:locale\" content=\"zh_TW\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Brighten, MSA team up for faster digital settlements | Brighten\" \/>\n<meta property=\"og:description\" content=\"Australian-owned non-bank lender Brighten\u00a0has joined forces with\u00a0MSA National, a provider of mortgage documentation and settlement services, to streamline the loan settlement experience for brokers and borrowers, leveraging digital tools to improve turnaround times.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/brighten.com.au\/zh-hant\/media-centre\/brighten-msa-team-up-for-faster-digital-settlements\/\" \/>\n<meta property=\"og:site_name\" content=\"Brighten\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BrightenAustralia\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-27T23:10:29+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/brighten.com.au\/wp-content\/uploads\/2021\/07\/thumb-australian-broker.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"620\" \/>\n\t<meta property=\"og:image:height\" content=\"413\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u9810\u4f30\u95b1\u8b80\u6642\u9593\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 \u5206\u9418\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/brighten.com.au\/zh-hant\/media-centre\/brighten-msa-team-up-for-faster-digital-settlements\/\",\"url\":\"https:\/\/brighten.com.au\/zh-hant\/media-centre\/brighten-msa-team-up-for-faster-digital-settlements\/\",\"name\":\"Brighten, MSA team up for faster digital settlements | Brighten\",\"isPartOf\":{\"@id\":\"https:\/\/brighten.com.au\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/brighten.com.au\/zh-hant\/media-centre\/brighten-msa-team-up-for-faster-digital-settlements\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/brighten.com.au\/zh-hant\/media-centre\/brighten-msa-team-up-for-faster-digital-settlements\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/brighten.com.au\/wp-content\/uploads\/2021\/07\/thumb-australian-broker.jpg\",\"datePublished\":\"2025-07-24T23:15:26+00:00\",\"dateModified\":\"2025-07-27T23:10:29+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/brighten.com.au\/zh-hant\/media-centre\/brighten-msa-team-up-for-faster-digital-settlements\/#breadcrumb\"},\"inLanguage\":\"zh-TW\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/brighten.com.au\/zh-hant\/media-centre\/brighten-msa-team-up-for-faster-digital-settlements\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"zh-TW\",\"@id\":\"https:\/\/brighten.com.au\/zh-hant\/media-centre\/brighten-msa-team-up-for-faster-digital-settlements\/#primaryimage\",\"url\":\"https:\/\/brighten.com.au\/wp-content\/uploads\/2021\/07\/thumb-australian-broker.jpg\",\"contentUrl\":\"https:\/\/brighten.com.au\/wp-content\/uploads\/2021\/07\/thumb-australian-broker.jpg\",\"width\":620,\"height\":413,\"caption\":\"Australian Broker Logo\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/brighten.com.au\/zh-hant\/media-centre\/brighten-msa-team-up-for-faster-digital-settlements\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Media Centre Items\",\"item\":\"https:\/\/brighten.com.au\/media-centre\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Brighten, MSA team up for faster digital settlements\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/brighten.com.au\/#website\",\"url\":\"https:\/\/brighten.com.au\/\",\"name\":\"Brighten\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/brighten.com.au\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/brighten.com.au\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"zh-TW\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/brighten.com.au\/#organization\",\"name\":\"Brighten Australia\",\"url\":\"https:\/\/brighten.com.au\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"zh-TW\",\"@id\":\"https:\/\/brighten.com.au\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/brighten.com.au\/wp-content\/uploads\/2020\/09\/thumb-brighten.jpg\",\"contentUrl\":\"https:\/\/brighten.com.au\/wp-content\/uploads\/2020\/09\/thumb-brighten.jpg\",\"width\":620,\"height\":413,\"caption\":\"Brighten Australia\"},\"image\":{\"@id\":\"https:\/\/brighten.com.au\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/BrightenAustralia\",\"https:\/\/www.instagram.com\/brightenaustralia\/\",\"https:\/\/linkedin.com\/company\/brightenaustralia\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Brighten, MSA team up for faster digital settlements | Brighten","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/brighten.com.au\/zh-hant\/media-centre\/brighten-msa-team-up-for-faster-digital-settlements\/","og_locale":"zh_TW","og_type":"article","og_title":"Brighten, MSA team up for faster digital settlements | Brighten","og_description":"Australian-owned non-bank lender Brighten\u00a0has joined forces with\u00a0MSA National, a provider of mortgage documentation and settlement services, to streamline the loan settlement experience for brokers and borrowers, leveraging digital tools to improve turnaround times.","og_url":"https:\/\/brighten.com.au\/zh-hant\/media-centre\/brighten-msa-team-up-for-faster-digital-settlements\/","og_site_name":"Brighten","article_publisher":"https:\/\/www.facebook.com\/BrightenAustralia","article_modified_time":"2025-07-27T23:10:29+00:00","og_image":[{"width":620,"height":413,"url":"https:\/\/brighten.com.au\/wp-content\/uploads\/2021\/07\/thumb-australian-broker.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"\u9810\u4f30\u95b1\u8b80\u6642\u9593":"3 \u5206\u9418"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/brighten.com.au\/zh-hant\/media-centre\/brighten-msa-team-up-for-faster-digital-settlements\/","url":"https:\/\/brighten.com.au\/zh-hant\/media-centre\/brighten-msa-team-up-for-faster-digital-settlements\/","name":"Brighten, MSA team up for faster digital settlements | Brighten","isPartOf":{"@id":"https:\/\/brighten.com.au\/#website"},"primaryImageOfPage":{"@id":"https:\/\/brighten.com.au\/zh-hant\/media-centre\/brighten-msa-team-up-for-faster-digital-settlements\/#primaryimage"},"image":{"@id":"https:\/\/brighten.com.au\/zh-hant\/media-centre\/brighten-msa-team-up-for-faster-digital-settlements\/#primaryimage"},"thumbnailUrl":"https:\/\/brighten.com.au\/wp-content\/uploads\/2021\/07\/thumb-australian-broker.jpg","datePublished":"2025-07-24T23:15:26+00:00","dateModified":"2025-07-27T23:10:29+00:00","breadcrumb":{"@id":"https:\/\/brighten.com.au\/zh-hant\/media-centre\/brighten-msa-team-up-for-faster-digital-settlements\/#breadcrumb"},"inLanguage":"zh-TW","potentialAction":[{"@type":"ReadAction","target":["https:\/\/brighten.com.au\/zh-hant\/media-centre\/brighten-msa-team-up-for-faster-digital-settlements\/"]}]},{"@type":"ImageObject","inLanguage":"zh-TW","@id":"https:\/\/brighten.com.au\/zh-hant\/media-centre\/brighten-msa-team-up-for-faster-digital-settlements\/#primaryimage","url":"https:\/\/brighten.com.au\/wp-content\/uploads\/2021\/07\/thumb-australian-broker.jpg","contentUrl":"https:\/\/brighten.com.au\/wp-content\/uploads\/2021\/07\/thumb-australian-broker.jpg","width":620,"height":413,"caption":"Australian Broker Logo"},{"@type":"BreadcrumbList","@id":"https:\/\/brighten.com.au\/zh-hant\/media-centre\/brighten-msa-team-up-for-faster-digital-settlements\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Media Centre Items","item":"https:\/\/brighten.com.au\/media-centre\/"},{"@type":"ListItem","position":2,"name":"Brighten, MSA team up for faster digital settlements"}]},{"@type":"WebSite","@id":"https:\/\/brighten.com.au\/#website","url":"https:\/\/brighten.com.au\/","name":"Brighten","description":"","publisher":{"@id":"https:\/\/brighten.com.au\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/brighten.com.au\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"zh-TW"},{"@type":"Organization","@id":"https:\/\/brighten.com.au\/#organization","name":"Brighten Australia","url":"https:\/\/brighten.com.au\/","logo":{"@type":"ImageObject","inLanguage":"zh-TW","@id":"https:\/\/brighten.com.au\/#\/schema\/logo\/image\/","url":"https:\/\/brighten.com.au\/wp-content\/uploads\/2020\/09\/thumb-brighten.jpg","contentUrl":"https:\/\/brighten.com.au\/wp-content\/uploads\/2020\/09\/thumb-brighten.jpg","width":620,"height":413,"caption":"Brighten Australia"},"image":{"@id":"https:\/\/brighten.com.au\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/BrightenAustralia","https:\/\/www.instagram.com\/brightenaustralia\/","https:\/\/linkedin.com\/company\/brightenaustralia"]}]}},"_links":{"self":[{"href":"https:\/\/brighten.com.au\/zh-hant\/wp-json\/wp\/v2\/media-centre\/16640","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brighten.com.au\/zh-hant\/wp-json\/wp\/v2\/media-centre"}],"about":[{"href":"https:\/\/brighten.com.au\/zh-hant\/wp-json\/wp\/v2\/types\/media-centre"}],"author":[{"embeddable":true,"href":"https:\/\/brighten.com.au\/zh-hant\/wp-json\/wp\/v2\/users\/1"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/brighten.com.au\/zh-hant\/wp-json\/wp\/v2\/media\/5640"}],"wp:attachment":[{"href":"https:\/\/brighten.com.au\/zh-hant\/wp-json\/wp\/v2\/media?parent=16640"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/brighten.com.au\/zh-hant\/wp-json\/wp\/v2\/categories?post=16640"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/brighten.com.au\/zh-hant\/wp-json\/wp\/v2\/tags?post=16640"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}