{"id":6163,"date":"2020-10-06T08:00:53","date_gmt":"2020-10-06T08:00:53","guid":{"rendered":"https:\/\/brighten.com.au\/resources\/media-centre\/bdm-in-the-spotlight-jimmy-hou\/"},"modified":"2022-03-28T14:35:55","modified_gmt":"2022-03-28T03:35:55","slug":"bdm-in-the-spotlight-jimmy-hou","status":"publish","type":"media-centre","link":"https:\/\/brighten.com.au\/zh-hant\/media-centre\/bdm-in-the-spotlight-jimmy-hou\/","title":{"rendered":"BDM in the Spotlight: Jimmy Hou"},"content":{"rendered":"\n<p>Publication Date: Monday, 06 October 2020<br><em>This article originally appeared in <a href=\"https:\/\/www.mpamagazine.com.au\/people\/profiles\/bdm-in-the-spotlight-jimmy-hou-273574.aspx\" data-type=\"URL\" data-id=\"https:\/\/www.mpamagazine.com.au\/people\/profiles\/bdm-in-the-spotlight-jimmy-hou-273574.aspx\">Mortgage Professional Australia<\/a><\/em><br><\/p>\n\n\n\n<p>BDM in the spotlight asks a different BDM the same questions \u2013 giving you regular insights into the lives of some of the top BDMs in the country.<\/p>\n\n\n\n<p><strong>Name:<\/strong> Jimmy Hou<br><strong>Years in the industry:<\/strong> Six<br><strong>Company:<\/strong> Brighten Home Loans<br><strong>Location:<\/strong> Melbourne<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>What you did before entering the industry?<\/strong><\/h4>\n\n\n\n<p>After graduating from the University of Bridgeport, I worked in China at Standard Chartered Bank for over five years as a customer service manager, before relocating to Melbourne and starting my career in the lending sector.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>How often do you see brokers in a week?<\/strong><\/h4>\n\n\n\n<p>Due to the pandemic and restrictions in Melbourne, it&#8217;s currently not possible to meet brokers face-to-face. However, with technology it&#8217;s possible to connect with them via e-meetings or phone calls, which I try to arrange as much as possible during the week. Although it&#8217;s not quite the same as a face-to-face meeting, it&#8217;s important to continue to build rapport and provide support to the broker partners in this changing environment.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>What do brokers want most from you?<\/strong><\/h4>\n\n\n\n<p>I believe brokers see me as a bridge to Brighten. I&#8217;m here not only to provide them with timely information about new products or changes in requirements, but also to assist them with any product enquires or recommendations.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>What is your favourite part of the job?<\/strong><\/h4>\n\n\n\n<p>I really enjoy discussing scenarios with brokers, and seeing the loan applications progress from submission to settlement. The rapport I build with brokers during the application process enables me to have a strong business relationship with them. They know that I&#8217;m here to assist them. It&#8217;s a win-win for all parties \u2013 for us as a credit provider, to have new and repeated business from the brokers, and for the brokers to grow their portfolio.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>What distinguishes the best brokers you deal with?<\/strong><\/h4>\n\n\n\n<p>They are passionate about their business and passionate about helping their clients find the right loans to meet their needs. They are able to put together a quality loan submission with minimal reworks.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Describe your ideal weekend<\/strong><\/h4>\n\n\n\n<p>I enjoy spending an afternoon on the beach with my family during summer, and catching up with friends indoors during winter.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>What\u2019s the strangest lending scenario you\u2019ve ever encountered?<\/strong><\/h4>\n\n\n\n<p>I recalled that a loan applicant failed our KYC process, because she looked totally different from the photo on her ID. It turned out that she had recently undergone cosmetic surgery.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>How do you like your steak done?<\/strong><\/h4>\n\n\n\n<p>Grilled medium-rare Wagyu rib eye with a glass of Pinot Noir to complement it.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>BDM in the spotlight asks a different BDM the same questions \u2013 giving you regular insights into the lives of some of the top BDMs in the country. Name: Jimmy Hou<\/p>\n","protected":false},"author":1,"featured_media":5537,"menu_order":0,"template":"","meta":{"_acf_changed":false},"categories":[26],"tags":[],"class_list":["post-6163","media-centre","type-media-centre","status-publish","has-post-thumbnail","hentry","category-26"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>BDM in the Spotlight: Jimmy Hou | Brighten<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/brighten.com.au\/media-centre\/bdm-in-the-spotlight-jimmy-hou\/\" \/>\n<meta property=\"og:locale\" content=\"zh_TW\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"BDM in the Spotlight: Jimmy Hou | Brighten\" \/>\n<meta property=\"og:description\" content=\"BDM in the spotlight asks a different BDM the same questions \u2013 giving you regular insights into the lives of some of the top BDMs in the country. 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