Brighten Broker Survey Terms and Conditions

“Agreement” includes the contract between you and Brighten and includes these terms and conditions in
relation to this Survey.
“Broker Survey” or “Survey” means the Survey sent to a Brighten Accredited Broker to provide feedback on the
Customer’s experience.
“Prize” is the gift card provided by Brighten on random selection of the winner.

2.1. To enter, you must:

• receive the email invitation from Brighten and complete the Survey;
• provide your name and contact details;
• answer all required questions; and
• submit your completed survey.

2.2. On the last Thursday of each month, Brighten will randomly select one person who successfully completed
the Survey from the list of entrants as the winner. The first draw will occur on Thursday 25 July 2024.

2.3. The winner will be contacted by email and if the Prize is not claimed or the winner does not respond or
claim the prize within 30 days, their right to the Prize is forfeited and a re-draw will take place for the
Prize.

3.1. The Prize may be redeemed in Australia only. Where you are located outside of Australia, the Prize is null
and void.

3.2. Brighten employees are ineligible to redeem the Prize.

3.3. Only one person per month is eligible to win a Prize Date.

3.4. In completing the Survey, you agree to be bound by this Agreement. In accepting the Prize, the successful
winner will be bound by the terms and conditions of the Prize.

3.5. Your Prize:

• cannot be replaced if lost or stolen;
• cannot be returned or exchanged for cash;
• cannot be partly redeemed;
• is non-refundable, non-returnable and/or non-redeemable; and
• cannot be assigned or claimed by another person.

4.1. We reserve the right, amongst others, to:

• refuse this offer to any person;
• suspend the Survey without any prior notice to you;
• modify this Agreement without any prior notice to you;
• disqualify persons from the Survey;
• void the Prize if we suspect that the Prize was obtained or used fraudulently, unlawfully or otherwise in
  violation of this Agreement; and
• void the Prize if it is lost, stolen and/or destroyed.

5.1. Except for any liability that cannot be excluded by law, Brighten (including its officers, employees and
agents) excludes all liability (including negligence), for any personal injury, or any loss or damage (including
loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of this
Agreement, including, but not limited to, any loss, theft or destruction, unauthorised access or third party
interference, any tax liability incurred, or any liability related to the Survey or for any issues you may have
in relation to a Prize.

6.1. This Agreement constitutes the entire agreement between the parties and in relation to its subject matter supersedes all previous agreements, arrangements and representations between the parties.

6.2. The whole or any part of any clause of this Agreement that is illegal or unforeseeable will be severed and will not affect the continued operation of the remaining provisions of the Agreement.

6.3. We collect your personal information to conduct this Survey. All entries remain our property. If the information requested is not provided, the entrant may not participate in the Survey. For more information, please see Brighten’s privacy policy which is available at https://brighten.com.au/privacy-policy.

6.4. If any disputes arising out of or in connection with this Agreement cannot be settled by negotiations between the parties within thirty (30) days since the occurrence of the dispute, either party may refer the matter for arbitration to the Resolution Institute. The arbitrator’s decision shall be final and binding.

6.5. The laws of New South Wales (“NSW”) govern this Agreement and any dispute arising out of it. Each party hereby submits to the non-exclusive jurisdiction of the Courts of NSW and the federal courts of Australia.

6.6. No class action, or other representative action shall be allowable.