Publication Date: Monday, 08 March 2021
This article originally appeared in Broker News
Brighten Home Loans has been commended by the government agency responsible for reducing the gender pay gap.
The Workplace Gender Equality Agency (WGEA) has appointed Scott Kelly, the Managing Director of Brighten Home Loans, as a Pay Equity Ambassador after Brighten volunteered to join a program to encourage equitable pay for women in the workplace.
“In order to drive change you have to take proactive steps towards issues such as the gender pay gap,” said Natalie Sheehan, Head of Distribution at Brighten Home Loans. “At Brighten, we saw the opportunity to voluntarily have our pay structure reviewed by gender as a way to better understand our performance in this area, and to ensure gender equity is front of mind when we consider our current and future workforce. “
“An awareness of our starting position is always the first step towards identifying what needs to change. We were pleasantly surprised with the results of the review, however we always look for ways to better understand our business from our employees’ perspectives and to continually improve. The outcome of the review tells us we are on the right track, however we can continually evolve our employment practices and benefits to ensure we are an employer of choice within the Australian banking and finance industry. “
Actively engaging with ongoing issues regarding gender pay inequality should be top of mind for everyone in the mortgage broking industry.
“Women still make up a disproportionate share of unpaid care and domestic work, spend greater time out of the workforce and are under-represented in senior roles,” said Sheehan. “While the number of female CEOs and women in senior leadership roles is rising, we are still a long way away from achieving gender balance in the top echelons of leadership.”
“At Brighten, we want to ensure every member of our team is supported and has the best opportunity of reaching the highest levels of management within our company. To ensure women have access and equal opportunity to secure these roles, we are very aware that we need to ensure things like paid maternity leave and flexible work hours are available when required to keep women in the workforce and to enable them to build their careers around raising a family if required.”
“Diversity and inclusion are not only women’s issues — they are human issues and these issues play an important role in enhancing both competitiveness and innovation within the workforce. To truly build a supportive workplace for women requires a united front, with both women and men in leadership positions taking on the responsibility of tackling such things as unconscious bias and recognising that diversity is good for the bottom line.”
Championing and acknowledging successful women within the mortgage industry and creating a supportive, flexible and safe working environment is everyone’s responsibility and should be encouraged at all levels of leadership.
Their ability to work with clients with such high customer service level and fast processing speed is incredible.
I have been working with my BDM, Mikai Ning, for two years. Since meeting her, she has continued to impress me with her professionalism, her efficiency, and her patience to listen and explaining all information. Even during pregnancy period, she even said to me personally that if there is anything I require, that Mikai is still contactable and will get back to me as soon as she can. Her attitude is always super nice and is highly passionate about what she does. I have been in this field for so many years and she is the best BDM I have worked with.
Great review for Mikai Ning. Not only is she highly passionate, but she is also very hard working and highly detail oriented in her work. No matter what time of the day, or day of week, she will always get back to us. We highly appreciate Mikai and Brighten for their hard work and ongoing support.
Brighten’s BDM, Liwen, has left a very impressive impression. Whether it is policy or product, she can solve and fix any problem, big or small, she is always reaching out and supporting us. From the beginning, It has been great to work with Brighten’s vastly experience team and great products. I always recommend Brighten to all my clients.
Mikai is a very passionate and proactive person. Our work with Mikai has is nothing but positive outcomes and we look forward to continuing working Brighten and Mikai.
My BDM Leo Liu has been a great help in assisting me setting up the referral program and educating in terms of products and knowledge. I look forward to the greater relationship with Brighten Home Loan and Leo Liu.
Mikai is our BDM and she is a very detail oriented with great work ethic and speed. If there is a policy update, she will always try and get in touch with us as soon as possible to ensure that we received and understand the relevant changes so that we can better accommodate our clients. Thank you for your ongoing support to us brokers.
It has been very convenient with the interest rates being lower also. Brighten home loan was able to solve so many problems for overseas clients. Big thanks to BDM Mikai for all her support.
I need to thank my BDM Liwen Liu. She has been very responsible since the beginning. She is always patient with my home loan scenario enquires. She always tries to do best for the clients. Liwen is very professional, always gives good advice to brokers. She is an excellent BDM. Thank you.