We’re a lender that understands you and your customers, and we’re dedicated to helping you grow and achieve success.
Download this free Broker Information Pack to find out more about our offering.
As a broker, working with a lender that understands you and your customers is key to succeeding in your business. We invite you to reach out to our BDM and get started with our accreditation process!
Liwen has over 6 years’ experience across a range of lending activities including credit assessment, client relationship management, mortgage broker support and lending practice management.
Prior to joining Brighten, Liwen was a Partnership Development Manager in N1 Holdings Ltd where she worked with multiple internal and external stakeholders of the business developing rapport with business to business relationships. In previous roles her in depth credit and lending knowledge allowed her to successfully navigate the detail of the credit policy and, in doing so, achieve record sales.
Liwen holds a Master of Actuarial Practice from Macquarie University, Diploma of Business Management in Central Queensland University and a Bachelor of Information Technology of Nanjing University of Aeronautics and Astronautics.
Kay joined Brighten in 2019 as a Loan Processing and Settlements Officer. Prior to joining Brighten, Kay worked for Linc at Law as a Conveyancing Paralegal, mainly responsible for Settlement. Prior to that, she worked for Australian Select Mortgage Pty Ltd(ASM) as a Loan Processing Officer. Kay is also a fully licensed conveyancer in New South Wales.
Kay holds a Master of Commerce – Double Major in Finance and Banking from the University of Sydney.
Mikai is a specialist in portfolio and relationship management, business development and customer acquisition.
Prior to joining Brighten, as a sales professional Mikai has achieved a highly accomplished career spanning 7 years of experience with major banks and financial institution in Australia, including ANZ and Commonwealth Bank Australia. Mikai possesses an impressive track record of demonstrable success in relationship management, sales, new business development, multi-channel sales and management of complex sales opportunities.
Mikai holds a bachelor degree of Commerce in University of Western Sydney, Advanced Diploma in Marketing & Management.
Prior to joining Brighten in July 2020, Leo spent the last 15 years in the banking and finance industry. He last worked for Tomorrow Finance as a Partnership Manager for introducers. Leo started his career with ANZ on the graduate program, then moved to Bankwest as a Branch Manager. Leo has a proven track record of delivery across customer experience, risk and compliance, revenue growth, business development and relationship management.
Leo holds a Bachelor of Commerce degree with the University of Melbourne.
Jimmy has over 11 years’ experience in Banking and Finance.
Prior to joining Brighten, Jimmy worked for BC Securities as a Relationship Manager working directly with consumers in their direct channel.
Jimmy started his career with Standard Chartered Bank then moved into Mortgage Broking before working for the NAB in Credit Assessment.
Jimmy has a proven track record of delivery across customer service, credit risk and assessment, and relationship management.
Jimmy holds a Master’s Degree in Science from the University of Bridgeport in the USA, as well as a Bachelor Degree in Engineering from Toyama University in Japan and a Cert IV in Mortgage Broking and Finance.
Couldn't be happier with the service we received From Kay. Easy to communicate with, always helpful patient and friendly. As a builder, progress payment process sometimes become very complicated, Kay helps us to follow up every requests that we highly recommended!
Their ability to work with clients with such high customer service level and fast processing speed is incredible.
I have been working with my BDM, Mikai Ning, for two years. Since meeting her, she has continued to impress me with her professionalism, her efficiency, and her patience to listen and explaining all information. Even during pregnancy period, she even said to me personally that if there is anything I require, that Mikai is still contactable and will get back to me as soon as she can. Her attitude is always super nice and is highly passionate about what she does. I have been in this field for so many years and she is the best BDM I have worked with.
Great review for Mikai Ning. Not only is she highly passionate, but she is also very hard working and highly detail oriented in her work. No matter what time of the day, or day of week, she will always get back to us. We highly appreciate Mikai and Brighten for their hard work and ongoing support.
Brighten’s BDM, Liwen, has left a very impressive impression. Whether it is policy or product, she can solve and fix any problem, big or small, she is always reaching out and supporting us. From the beginning, It has been great to work with Brighten’s vastly experience team and great products. I always recommend Brighten to all my clients.
Mikai is a very passionate and proactive person. Our work with Mikai has is nothing but positive outcomes and we look forward to continuing working Brighten and Mikai.
My BDM Leo Liu has been a great help in assisting me setting up the referral program and educating in terms of products and knowledge. I look forward to the greater relationship with Brighten Home Loan and Leo Liu.
It is just an incredible experience to work with Kay Yang. As it was my first time to write a deal through Brighten. Kay Yang was really supportive all the way through. Communication at all times, and being kept in the loop, were flawless and you could not wish for anyone better to look after your client's interests.
Mikai is our BDM and she is a very detail oriented with great work ethic and speed. If there is a policy update, she will always try and get in touch with us as soon as possible to ensure that we received and understand the relevant changes so that we can better accommodate our clients. Thank you for your ongoing support to us brokers.
I wish to thank BDM kay yang of her excellent service to broker. She had been very patient with my scenario questions. Always prompt to reply and it was pleasant to work with her.
It has been very convenient with the interest rates being lower also. Brighten home loan was able to solve so many problems for overseas clients. Big thanks to BDM Mikai for all her support.
I need to thank my BDM Liwen Liu. She has been very responsible since the beginning. She is always patient with my home loan scenario enquires. She always tries to do best for the clients. Liwen is very professional, always gives good advice to brokers. She is an excellent BDM. Thank you.
Meet the home loan experts
challenging the status quo within
the non-bank lending sphere.
Be the first to discover our evolving
range of products and learn more
about who we are and our
proposition to brokers.